helpwave's products work independently or as a connected suite. Each one is modular, open, and built specifically for healthcare operations.
Foundation
helpwave intelligence
The central platform that powers every helpwave product. It connects all systems, understands your workflows, and generates insights that drive real improvements.
Tasks, scaffold, id, analytics and assistant join up around a single clinical workflow. Below: a real patient journey mined from production data — every task, every variant, replayed live. Watch how labs, imaging, prescriptions, nursing notes and discharge planning compose into one coordinated stream.
Clinical tasks · admission → discharge
1,280 processes mined · 15 task types
Paused
Trace log
Scroll into view to start the replay…
Clinical Operations
helpwave tasks
A productivity and standardization tool for clinical staff. helpwave tasks helps teams align their daily work with standard operating procedures and medical guidelines — reducing variability, improving coordination, and increasing efficiency.
SOP-aligned task management for wards and teams
Real-time collaboration across clinical teams
Ward overviews with patient task lists
Integrates with helpwave intelligence for process insights
The visual editor for your organizational structure. Draw networks, hospitals, practices, clinics, wards, rooms, beds, teams, users and roles once — helpwave id, helpwave tasks and every connected app inherit it instantly.
Authentication and identity management built for healthcare. Supports OAuth, LDAP, and modern auth flows. Centralized user management that integrates into any existing system.
A patient-facing application that brings ambulatory care workflows into the digital age. App zum Doc handles appointment booking, pre-visit data collection, and patient communication — reducing administrative overhead and improving the patient experience.
Online appointment booking for patients
Pre-visit data collection to reduce waiting room admin
Digital patient communication and document exchange
An environment for integration and innovation. Enables partners and internal teams to build, test, and connect new solutions through standardized APIs and interfaces.
Trust & infrastructurePatient data stays in Germany — one isolated instance per customer.Hosted on a BSI C5-certified German cloud provider — not a hyperscaler. Own certifications (ISO 27001, helpwave-scoped C5) are on the way.
BSI C5-certified hostingOne instance per customerGDPR · AVV · TOM