helpwave id

One login. Every product.

Name: helpwave id
Availability: InStock

helpwave id is the identity layer underneath every helpwave product — and any third-party system you plug in. Bleeding-edge SSO, OAuth 2.1 / OIDC, MFA, role-based access, audit trails and federated logins — built for healthcare workflows.

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MFA enforcedRole-aware8 h sessionAudit → SIEM

What it does

Identity management, made for healthcare

Single sign-on

One identity across helpwave tasks, scaffold, assistant, netmanager and any SAML / OIDC system you bring with you. Federation with hospital AD, eHBA, and national health-IT directories.

Adaptive MFA

TOTP, WebAuthn passkeys, smartcard / eHBA, push approval. Step-up authentication when access is sensitive — and silent when it isn't.

Role & ward-aware access

RBAC + ABAC, scoped to scaffold's organizational hierarchy. A nurse on ward 4N sees ward 4N — and only ward 4N. Rotating shifts? helpwave id rotates the access with them.

Audit & compliance

Tamper-evident audit log of every authentication and authorization event. Stream to your SIEM, export to BSI / ISO / DSGVO reports — without writing a line of code.

Self-service for IT

Provision new staff in seconds, deprovision in one click. SCIM bridges to your HR system so leavers never linger. Your IT team stops being a ticket queue.

On-prem or hosted

Deploy in your data center next to the EHR, or let us run it in our German cloud. Same product, same APIs, same compliance posture.

Trust & infrastructurePatient data stays in Germany — one isolated instance per customer.Hosted on a BSI C5-certified German cloud provider — not a hyperscaler. Own certifications (ISO 27001, helpwave-scoped C5) are on the way.

BSI C5-certified hostingOne instance per customerGDPR · AVV · TOM

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Stop juggling logins. Start trusting them.

Bring helpwave id in once and the rest of your stack falls in line — including the systems you didn't buy from us.

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